Listener Privacy Policy

Enafl™ is a digital Islamic audio and streaming platform and a brand under Luxellis ("Enafl," "we," "our," or "us"). Enafl provides live Islamic audio experiences, including Adhan broadcasts, mosque streams, Islamic listening experiences, and related connected audio services through mobile applications, connected devices, websites, and streaming infrastructure.

This Privacy Policy explains how Enafl collects, uses, stores, processes, shares, and protects information when using the Enafl Listener Platform and related services.

By accessing or using Enafl services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When using Enafl services, we may collect information including user profile information, account details, email addresses, phone numbers, login credentials, support communications, preferences, and related operational account information.

This information helps us provide platform functionality, account management, support services, and improve user experience.

2. Location Information

Enafl may access precise or approximate device location information to help connect users with nearby mosque streams, local Islamic audio broadcasts, regional listening experiences, and location-based platform features.

Location-related settings may be managed through your device settings where applicable.

3. Streaming & Technical Information

When using Enafl services, certain technical and operational information may automatically be collected, including:

• IP address
• Device type and model
• Operating system
• App version
• Device identifiers
• Streaming session information
• Connection quality and network performance data
• Crash reports and error logs
• Analytics information
• Related operational log data

This information helps improve streaming quality, platform reliability, operational performance, technical diagnostics, user experience, and platform security.

4. How We Use Information

Enafl may use collected information to:

• Provide and operate services
• Deliver live Islamic audio experiences
• Connect users with nearby mosque streams
• Improve streaming quality and platform performance
• Personalize user experiences
• Provide support services
• Improve connected device functionality
• Send operational notifications
• Detect misuse or abuse
• Maintain platform security
• Investigate technical issues
• Enforce platform policies
• Comply with applicable legal obligations

5. User Conduct & Prohibited Content

Users and broadcasters agree to use Enafl services in compliance with applicable laws, regulations, platform policies, and community standards.

Users may not use Enafl services to transmit, upload, distribute, or promote content that:

• Violates applicable laws or regulations
• Infringes intellectual property or proprietary rights
• Is harmful, abusive, hateful, fraudulent, misleading, defamatory, or unlawful
• Promotes violence, terrorism, extremism, or public harm
• Violates privacy or impersonates another individual or organization
• Contains malicious software or harmful code
• Misuses the platform for unauthorized or prohibited activities

Enafl reserves the right to review, restrict, suspend, remove, or investigate content or accounts that may violate applicable laws, platform policies, safety requirements, or operational guidelines.

6. Third-Party Services & Infrastructure

Enafl may use third-party services and infrastructure providers to support:

• Cloud hosting
• Analytics
• Notifications
• Streaming delivery
• Diagnostics and monitoring
• Security systems
• Performance optimization

Third-party services may include Google Firebase, Google Analytics, AdMob, cloud hosting providers, audio streaming providers, CDN providers, and infrastructure monitoring providers.

7. Sharing of Information

Enafl does not sell personal information.

We may share limited information with cloud hosting providers, streaming and CDN providers, analytics providers, infrastructure and monitoring providers, technical support providers, security and fraud prevention services, and legal authorities where required under applicable laws.

8. Data Security

We use commercially reasonable administrative, technical, organizational, and security measures designed to help protect information from unauthorized access, misuse, disclosure, loss, destruction, or alteration.

However, no internet-based platform, electronic transmission method, or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

Enafl may retain information for as long as reasonably necessary to provide services, maintain operational functionality, improve platform performance, resolve disputes, investigate incidents, enforce agreements and policies, comply with legal obligations, and maintain platform security.

10. Children's Privacy

Enafl is a family-oriented Islamic audio and streaming platform intended for general audiences.

We do not knowingly collect personal information in violation of applicable child privacy laws and regulations.

11. Your Rights & Choices

Depending on your jurisdiction and applicable laws, you may have rights regarding your information, including:

• Access certain information
• Correct inaccurate information
• Request deletion of information where applicable
• Manage permissions and settings
• Contact Enafl regarding data-related matters

12. Changes to This Privacy Policy

Enafl may update or modify this Privacy Policy from time to time.

Updated versions may be posted within the platform, applications, websites, or related services.

Continued use of Enafl services after updated versions become effective constitutes acceptance of the revised Privacy Policy.

13. Governing Law & Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to Enafl services or this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Uttar Pradesh, India.

14. Contact Us